SDC Manager, GTM Accelerate
Stripe
SDC Manager, GTM Accelerate at Stripe is a full time role based in Mexico City, Mexico City, Mexico. It was published on 6 August 2026 and was open at last check.
| Role | SDC Manager, GTM Accelerate |
|---|---|
| Company | Stripe |
| Location | Mexico City, Mexico City, Mexico |
| Employment type | Full Time |
| Published | 6 August 2026 |
| Status | Open at last check |
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team:
Stripe Accelerate is a division of Professional Services (ProServ) that helps users realize the full value of their Stripe investment. Accelerate focuses on well-defined use cases. Accelerate streamlines the implementation of these solutions, guiding users through their journey with precision and efficiency. Our team uses deep product knowledge, standardized processes, and automation to deliver outcomes. We nurture a diverse talent pool, providing high-potential professionals with unparalleled growth opportunities and preparing them for successful careers at Stripe.
What you’ll do
In this role, you’ll lead a team of Implementation Specialists dedicated to providing technical guidance throughout the user’s implementation journey with Stripe. Your team will address technical queries, troubleshoot issues, and collaborate closely with frontline developers and technical leaders to ensure a simple, effective experience. You will actively engage with and develop your team, setting clear goals and using metrics to improve performance. Your strong operations mindset and quick thinking will be vital in ensuring that projects are delivered successfully and that users deploy high-quality integrations to realize strategic value from Stripe.
Responsibilities
- Hire, lead and develop a team of Implementation Specialists to provide technical guidance during user implementations
- Oversee project delivery of the book of business assigned to your team through: monitoring of project health, quality, and SLA compliance
- Effectively manage team capacity through: project assignments, resource allocation and forward capacity planning (including PTO planning)
- Coordinate escalations across Product, Sales, Engineering, and Professional Services teams
- Manage the onboarding process for new Implementation Specialists, including system access, and training
- Identify opportunities to improve processes and adopt new practices that enhance service delivery
- Collaborate with cross-functional teams like sales and product to deliver high-impact initiatives
- Advocate for exceptional customer service and build strong relationships with users.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of building and leading high performing professional services and/or customer success/support teams in a high growth technology environment
- 10+ years of customer facing experience in an infrastructure, platform, or SaaS business
- Ability to convey complex business and technical concepts to both technical and non-technical audiences, along with quickly grasping technical concepts to support escalations
- Experience working cross-functionally with global teams to deliver high-impact initiatives
- Operational mindset with experience in launching new processes and delivering services
- Analytical skills to investigate, prioritize, and identify the root cause of issues
- Comfort operating in a highly ambiguous and fast-paced environment
- Excellent written and verbal communication skills
Create your free OnJob profile to apply — we'll take you to Stripe's application after sign-up. · Posted 6 Aug 2026.
SDC Manager, GTM Accelerate at Stripe — questions answered
What does the SDC Manager, GTM Accelerate role at Stripe pay?
Stripe does not publish a salary on this SDC Manager, GTM Accelerate listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the SDC Manager, GTM Accelerate role at Stripe based?
Stripe lists this SDC Manager, GTM Accelerate role in Mexico City, Mexico City, Mexico, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Stripe before you apply.
Is the SDC Manager, GTM Accelerate role at Stripe still open?
The SDC Manager, GTM Accelerate posting at Stripe was open at OnJob's last check of the employer's careers page, having been published on 6 August 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the SDC Manager, GTM Accelerate role at Stripe?
Apply to the SDC Manager, GTM Accelerate at Stripe role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Stripe's own application page. Creating a profile is free and needs no card.
Explore more on OnJob
Hiring for a role like this?
Post a job on OnJob and reach AI-matched candidates.
