Customer Success Manager
Signzy
Customer Success Manager at Signzy is a full time role based in Mumbai, MH, India. The listing asks for 3–4 yrs of experience. It was published on 8 July 2026 and was open at last check.
| Role | Customer Success Manager |
|---|---|
| Company | Signzy |
| Location | Mumbai, MH, India |
| Employment type | Full Time |
| Experience asked | 3–4 yrs |
| Published | 8 July 2026 |
| Status | Open at last check |
Position: Customer Success Manager
Location: Mumbai, Pune, and Navi Mumbai
Role Type: Hybrid
Know Us Better:
Signzy is a digital trust system. We provide identification, background checks, forgery detection and contract management systems which enable contracting in a trustable, safe, legal, and convenient manner. Our biometric user authentication system and blockchain-based digital trail ensure non-repudiation. This increases compliance and enforceability in the court of law. We consist of a tech-savvy team and are backed by investors who are enthusiastic about creating solutions with technology.
Working at Signzy:
- At Signzy we breathe software and explore the latest technologies to create the most amazing products.
- We comprise a tech-savvy team and are backed by investors who are enthusiastic about creating solutions using technology.
- Signzy is looking for a Customer Success Manager. If you think you have what it takes to get the job done, this is an invitation to be a part of the future!
What you’ll do:
- Map your Accounts, identify, develop and build relationships with key stakeholders.
- Responsible for Renewal, Retention & checking client usage of Signzy Product.
- Drive marketing communications to educate clients about the new products, initiatives via marketing campaigns.
- Serve as a point of contact for the customer and all internal teams.
- Ensure the timely and successful delivery of our products and solutions according to
Client needs and objectives.
- Assist with high severity requests or issue escalations as needed.
- Work with cross-functional teams to manage certain requirements like invoicing.
What you’ll bring:
- 3-4 years previous work experience as Customer Success Manager or similar role in a
SaaS / PaaS organization.
- Outstanding communication and interpersonal skills.
- Good problem-solving and negotiation skills.
- A customer-oriented attitude that drives results.
- Aptitude in networking, building & maintaining long-term strategic relationships.
- Ability to work in a fast-paced, high-pressure startup environment.
- Bachelor’s / Master’s degree from a reputed institute.
Why join us:
We are inviting you to be a part of a well-funded growing startup that is on a mission to create a global digital trust system with the help of technology and AI. Our mission is built alongside the pillars of respect, empathy, and appreciation for our Signzy team. We are firm believers in team effort and collaboration. At Signzy, our leaders and managers provide ample room for growth by giving equal opportunity to everyone.
For more information, please visit our website:
Website: www.signzy.com
LinkedIn: www.linkedin.com/company/teamsignzy/
Create your free OnJob profile to apply — we'll take you to Signzy's application after sign-up. · Posted 8 Jul 2026.
Customer Success Manager at Signzy — questions answered
What does the Customer Success Manager role at Signzy pay?
Signzy does not publish a salary on this Customer Success Manager listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Customer Success Manager role at Signzy based?
Signzy lists this Customer Success Manager role in Mumbai, MH, India, advertised as full time work at that location and asking for 3–4 yrs of experience. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Signzy before you apply.
How much experience do you need for the Customer Success Manager role at Signzy?
Signzy asks for 3–4 yrs of experience on this Customer Success Manager posting. Employers commonly consider candidates slightly under a stated band when the listed skills line up.
Is the Customer Success Manager role at Signzy still open?
The Customer Success Manager posting at Signzy was open at OnJob's last check of the employer's careers page, having been published on 8 July 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Customer Success Manager role at Signzy?
Apply to the Customer Success Manager at Signzy role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Signzy's own application page. Creating a profile is free and needs no card.
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