Store Operations Manager – E-Commerce (IT Hardware)
TECH GURU IT SOLUTIONS →Store Operations Manager – E-Commerce (IT Hardware) at TECH GURU IT SOLUTIONS is a full time role based in New Delhi, Delhi, India. The listing states pay of ₹18,000–₹25,000/mo and asks for 2–5 yrs of experience. Listed skills: e-commerce operations, inventory management, order fulfilment, zoho inventory (or unicommerce / increff / tally), team management and dispatch & logistics. It was published on 19 August 2026 and was open at last check.
| Role | Store Operations Manager – E-Commerce (IT Hardware) |
|---|---|
| Company | TECH GURU IT SOLUTIONS |
| Location | New Delhi, Delhi, India |
| Employment type | Full Time |
| Pay (as listed) | ₹18,000–₹25,000/mo |
| Experience asked | 2–5 yrs |
| Skills listed | e-commerce operations, inventory management, order fulfilment, zoho inventory (or unicommerce / increff / tally), team management and dispatch & logistics |
| Published | 19 August 2026 |
| Status | Open at last check |
About the Role
Tech Guru Store (techgurustore.in) is the e‑commerce arm of Tech Guru IT Solutions, Nehru Place, New Delhi. We sell laptops, desktops, servers, networking equipment, CCTV and licensed software online in four graded conditions — Brand New, Open Box, Refurbished and Used — to businesses and individual customers across India. We are hiring a Store Operations Manager to own everything that happens after a customer places an order. This is the most senior operations role in the business and reports directly to the Founder, with five direct reports.
Responsibilities
- Own the order‑to‑dispatch SLA and run the daily open‑order board; target 95%+ same‑day dispatch for orders confirmed before 15:00.
- Own inventory accuracy across warehouse and counter — cycle counts, adjustments and serial‑number discipline; target 99%+ accuracy.
- Lead a team of five covering procurement, QC and refurbishment, warehouse and dispatch, customer support and returns.
- Approve inventory adjustments, credit notes and refunds within authority limits.
- Manage courier partner performance: cost per shipment, transit time, RTO and damage rates.
- Reconcile Zoho Commerce orders against Zoho Inventory daily, and Zoho Inventory against Zoho Books monthly.
- Write and maintain the SOP handbook for every operations and support process.
Requirements
- 5 – 8 years of experience in e‑commerce operations (minimum 2 years managing a team).
- Personally owned a dispatch SLA and an inventory accuracy number; able to quote last figures.
- Experience with serialised, high‑value stock is a strong advantage.
- Mandatory key skills: E‑commerce Operations, Inventory Management, Order Fulfilment, Zoho Inventory (or Unicommerce / Increff / Tally), Team Management, Dispatch & Logistics, Vendor Coordination, Serial‑number level stock tracking.
Create a free OnJob profile to apply and see your AI match score before you apply. · Posted 19 Aug 2026.
Store Operations Manager – E-Commerce (IT Hardware) at TECH GURU IT SOLUTIONS — questions answered
What does the Store Operations Manager – E-Commerce (IT Hardware) role at TECH GURU IT SOLUTIONS pay?
The Store Operations Manager – E-Commerce (IT Hardware) at TECH GURU IT SOLUTIONS listing states pay of ₹18,000–₹25,000/mo for the New Delhi, Delhi, India position. That figure is taken directly from the employer's own posting as published, not estimated or averaged from other roles, and the same listing asks for 2–5 yrs of experience.
Where is the Store Operations Manager – E-Commerce (IT Hardware) role at TECH GURU IT SOLUTIONS based?
TECH GURU IT SOLUTIONS lists this Store Operations Manager – E-Commerce (IT Hardware) role in New Delhi, Delhi, India, advertised as full time work at that location and asking for 2–5 yrs of experience. Larger employers sometimes cover several sites under one city name, so confirm the exact office with TECH GURU IT SOLUTIONS before you apply.
What skills does the Store Operations Manager – E-Commerce (IT Hardware) role at TECH GURU IT SOLUTIONS require?
The Store Operations Manager – E-Commerce (IT Hardware) at TECH GURU IT SOLUTIONS listing names e-commerce operations, inventory management, order fulfilment, zoho inventory (or unicommerce / increff / tally), team management and dispatch & logistics. Those are the skills the employer put on the posting itself, so they are the ones worth matching in your profile and covering first in an interview.
How much experience do you need for the Store Operations Manager – E-Commerce (IT Hardware) role at TECH GURU IT SOLUTIONS?
TECH GURU IT SOLUTIONS asks for 2–5 yrs of experience on this Store Operations Manager – E-Commerce (IT Hardware) posting, alongside e-commerce operations, inventory management and order fulfilment. Employers commonly consider candidates slightly under a stated band when the listed skills line up.
Is the Store Operations Manager – E-Commerce (IT Hardware) role at TECH GURU IT SOLUTIONS still open?
The Store Operations Manager – E-Commerce (IT Hardware) posting at TECH GURU IT SOLUTIONS was open at OnJob's last check of the employer's careers page, having been published on 19 August 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Store Operations Manager – E-Commerce (IT Hardware) role at TECH GURU IT SOLUTIONS?
Apply to the Store Operations Manager – E-Commerce (IT Hardware) at TECH GURU IT SOLUTIONS role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile. Creating a profile is free and needs no card.
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