Program Manager
Stripe
Program Manager at Stripe is a full time role based in New York, NY, United States. The listing states pay of $148k–$211k. It was published on 2 June 2026 and was open at last check.
| Role | Program Manager |
|---|---|
| Company | Stripe |
| Location | New York, NY, United States |
| Employment type | Full Time |
| Pay (as listed) | $148k–$211k |
| Published | 2 June 2026 |
| Status | Open at last check |
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
What you’ll do
Responsibilities
- Collaborate with cross-functional teams to build and scale operational infrastructure that supports the launch of innovative products, ensuring a seamless user experience
- Design the playbook to execute against operational requirements and deliver a best-in-class user experience
- Lead multiple projects simultaneously, managing timelines, resources, and stakeholder expectations to deliver impactful results that align with organizational goals
- Identify and drive process improvements alongside product and engineering teams, focusing on automation opportunities, public document enhancements, and self-serve capabilities that enhance efficiency and effectiveness in workflows
- Engage with stakeholders across the organization to explore new strategic initiatives, closing gaps related to user experience and compliance while driving overall operational excellence
- Collaborate with cross-functional teams to build and scale operational infrastructure that supports the launch of innovative payments and business funding products, ensuring a seamless user experience
- Design the SOPs of technical product support, including API troubleshooting, to execute against operational requirements and deliver a best-in-class user experience securing customer retention objectives for new product releases
- Lead multiple cross-functional projects that enable the launch of new products and features
- Simultaneously, managing timelines, resources, and stakeholder expectations to deliver impactful results that align with organizational goals that increase early user adoption of new banking and business funding products
- Identify and drive service efficiency process improvements alongside payments and business funding product and engineering teams, focusing on automation opportunities for support processes, public document enhancements, and self-serve capabilities that enhance efficiency and effectiveness in customer support and onboarding workflows
- Engage with stakeholders across the organization to explore new product offerings in payments, closing gaps related to user experience and compliance while driving overall excellence for user support and internal operations;
- Run incubation and governance programs for payments and banking products (Stripe Managed Payments, Stripe Capital, fiat-to-crypto onramp/Payin integrations), guiding features from private beta to General Availability by validating operational readiness with go/no-go dashboards and incubation graduation criteria that measure operations KPIs (CSAT, agent productivity, and costs), and by defining support SOPs for internal and vendor support teams
- Lead product compliance and operational-capacity programs for payments and banking product betas, coordinating Legal, Tax, and Risk to identify regulatory gaps (global sales tax compliance, KYC/KYB requirements) and deploy targeted automations and tooling (AI support agents, AI powered onboarding) to increase operational cost savings, limit Stripe’s liability for non-compliance, and inform support resource planning and budgeting
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
Bachelor's degree or foreign equivalent in Business, Management, Economics or a related field, plus 2 years of experience managing timelines, resources, and stakeholder expectations to deliver results that align with organizational goals.
Position also requires the following:
- 2 years of experience documenting operational processes
- 2 years of experience designing and implementing process improvements
- 2 years of experience scaling support operations
- 2 years of experience communicating technical concepts to users and stakeholders
- 2 years of experience building queries using SQL
- 2 years of experience analyzing large datasets to draw conclusions and make recommendations
Salary: $148,450 - $210,600/yr.
This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary.
40 hrs/week
Up to 50% telecommuting permitted.
Multiple Positions Available.
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.NY19
#LI-DNI
Create your free OnJob profile to apply — we'll take you to Stripe's application after sign-up. · Posted 2 Jun 2026.
Program Manager at Stripe — questions answered
What does the Program Manager role at Stripe pay?
The Program Manager at Stripe listing states pay of $148k–$211k for the New York, NY, United States position. That figure is taken directly from the employer's own posting as published, not estimated or averaged from other roles.
Where is the Program Manager role at Stripe based?
Stripe lists this Program Manager role in New York, NY, United States, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Stripe before you apply.
Is the Program Manager role at Stripe still open?
The Program Manager posting at Stripe was open at OnJob's last check of the employer's careers page, having been published on 2 June 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Program Manager role at Stripe?
Apply to the Program Manager at Stripe role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Stripe's own application page. Creating a profile is free and needs no card.
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