Senior Staff IT Software Engineer

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

Job Summary

Your Career

We are seeking a Sr Staff IT Software Engineer to join our CPQ (Configure Price and Quote) team, responsible for designing and developing AI-powered systems for our go-to-market platform. This role will engage with multiple product and engineering teams, playing a critical part in building great products and elevating our engineering best practices. As a Senior IT Software Engineer, you will drive technical design, consistently deliver high-quality, scalable technology products, and thrive in a fast-paced environment, adapting to new business requirements and emerging technologies.

Your Impact

• Design and develop scalable, highly reliable AI-powered business systems across multiple services and teams.
• Proactively collaborate and exchange information with product managers, architects, and other engineering teams to accomplish shared objectives and ensure alignment.
• Establish and champion engineering standards and best practices within an agile development environment.
• Challenge the status quo curiously and positively, applying learned insights to simplify complex technical challenges and improve system design.
• Balance technical debt, product stability, and new features against a backdrop of go-to-market pressures and timelines.
• Focus on the details by writing high-quality, maintainable, and well-tested code to deliver robust solutions.
• Mentor junior engineers, empowering them through knowledge sharing and constructive code reviews.
• Represent the engineering team in cross-functional technical discussions, ensuring alignment and clear communication of complex topics.

Qualifications

Your Experience

Required Qualifications

• A minimum of 5 years of related experience with a Bachelor’s degree; or 3 years with a Master’s degree; or a PhD in Computer Science or a related technical field.
• Proven ability to develop and maintain scalable web applications and integrations using a microservices architecture.
• Strong server-side software development experience using Spring/Spring Boot, Java, Go, or other comparable technologies.
• In-depth knowledge of object-oriented programming, data structures, algorithms, and design patterns.
• Experience building production applications with LLM APIs (e.g., Google Vertex AI/Gemini, OpenAI, Anthropic).
• Familiarity with Large Language Models (LLMs), vector embeddings, semantic search, and similarity-based retrieval patterns.
• Understanding of prompt engineering best practices and LLM security considerations like input validation and prompt injection prevention.

Preferred Qualifications

• Experience architecting conversational AI platforms, chatbots, or Text-to-SQL systems.
• Proficiency with CI/CD platforms and tools such as Kubernetes, Jenkins, Git, Spinnaker, or Docker.
• Functional knowledge of Configure, Price, Quote (CPQ) platforms (e.g., Salesforce CPQ, Oracle CPQ).

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.