E-Referral Vendor Optimization Lead
CenterWell Senior Primary Care
E-Referral Vendor Optimization Lead at CenterWell Senior Primary Care is a full time role based in Remote · United States (remote). The listing states pay of $104k–$143k. It was published on 16 August 2026 and was open at last check.
| Role | E-Referral Vendor Optimization Lead |
|---|---|
| Company | CenterWell Senior Primary Care |
| Location | Remote · United States (remote) |
| Employment type | Full Time |
| Pay (as listed) | $104k–$143k |
| Published | 16 August 2026 |
| Status | Open at last check |
Become a part of our caring community
As the E-Referral & Vendor Optimization Lead, you will be a strategic individual contributor and team leader responsible for managing electronic referral workflows and overseeing relationships with 90+ referral vendors. You will drive process simplification, vendor optimization, and technology integration to ensure timely, accurate, and compliant patient intake. The position requires advanced expertise, independent judgment, and leadership in developing methods, techniques, and analytical approaches that influence functional strategies and impact organizational results.
We designed this position for a high-impact leader who combines operational execution with strategic vision. By simplifying vendor engagement and optimizing referral workflows, you will directly influence functional strategies, organizational efficiency, and patient experience.
Main Responsibilities:
Subject Matter Expertise & Leadership
- Be the subject matter expert determining methods, approaches, and priorities for complex tasks.
- Lead associates in developing techniques and analytical approaches for referral and vendor management.
- Exercise independent judgment on complex issues and provide direction on priorities for work groups.
E-Referral Workflow Management
- Oversee electronic referral systems ensuring timely processing and compliance.
- Monitor referral queues, resolve bottlenecks, and maintain high conversion rates.
Vendor Management & Optimization
- Manage relationships with 90+ referral vendors, serving as the primary contact.
- Develop and implement a standardized vendor engagement framework to reduce complexity and improve efficiency.
- Negotiate Service Level Agreements (SLA) and ensure vendor compliance with operational and regulatory standards.
Strategic Process Improvement
- Proactively address problems and recommend improvements to processes, tools, and services impacting multiple projects and functions.
- Collaborate with management to support change implementation and drive operational excellence.
- Apply knowledge and creative solutions to complex assignments requiring initiative and judgment.
Stakeholder Communication
- Provide regular reporting on referral metrics, vendor performance, and optimization progress.
- Partner with internal teams and external vendors to resolve issues and implement best practices.
Compliance & Quality
- Ensure adherence to CMS, Medicare, and state regulations governing home health referrals.
- Maintain audit-ready documentation for all referral and vendor activities.
Use your skills to make an impact
Requirements:
- Bachelor's degree or equivalent experience required.
- 4 or more years of experience managing multiple vendor relationships and contracts for a large organization.
- 4 or more years of experience optimizing complex workflows for a large organization.
- Experience with referral platforms (ex: Aidin, CarePort, Ensocare, Epic, WellSky) and vendor management tools.
- Excellent negotiation, communication, and relationship-building abilities.
- Can work independently and lead initiatives with minimal instruction.
- Strong analytical and problem-solving skills; ability to influence functional strategies.
- Experience with Medicare guidelines and payer authorization processes.
Scheduled Weekly Hours
Pay Range
Description of Benefits
About us
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Originally posted on Himalayas
Create your free OnJob profile to apply — we'll take you to CenterWell Senior Primary Care's application after sign-up. · Posted 16 Aug 2026.
E-Referral Vendor Optimization Lead at CenterWell Senior Primary Care — questions answered
What does the E-Referral Vendor Optimization Lead role at CenterWell Senior Primary Care pay?
The E-Referral Vendor Optimization Lead at CenterWell Senior Primary Care listing states pay of $104k–$143k for the Remote · United States (remote) position. That figure is taken directly from the employer's own posting as published, not estimated or averaged from other roles.
Is the E-Referral Vendor Optimization Lead role at CenterWell Senior Primary Care remote?
Yes — CenterWell Senior Primary Care advertises this E-Referral Vendor Optimization Lead role as remote, tied to Remote · United States, and it is listed as full time work. Remote terms come from the employer's own posting, so confirm the expected working hours, timezone and any on-site days with CenterWell Senior Primary Care before you apply.
Is the E-Referral Vendor Optimization Lead role at CenterWell Senior Primary Care still open?
The E-Referral Vendor Optimization Lead posting at CenterWell Senior Primary Care was open at OnJob's last check of the employer's careers page, having been published on 16 August 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the E-Referral Vendor Optimization Lead role at CenterWell Senior Primary Care?
Apply to the E-Referral Vendor Optimization Lead at CenterWell Senior Primary Care role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to CenterWell Senior Primary Care's own application page. Creating a profile is free and needs no card.
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