Staff Engineer, ServiceNow (AI Ops & Event Management)
Nagarro
Staff Engineer, ServiceNow (AI Ops & Event Management) at Nagarro is a full time role based in Remote · Remote, Remote, , India (remote). It was published on 3 September 2026 and was open at last check.
| Role | Staff Engineer, ServiceNow (AI Ops & Event Management) |
|---|---|
| Company | Nagarro |
| Location | Remote · Remote, Remote, , India (remote) |
| Employment type | Full Time |
| Published | 3 September 2026 |
| Status | Open at last check |
👋🏼 We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.oss-functional teams to ensure successful project execution and delivery
REQUIREMENTS:
- Experience - 5.5+ years
- Strong experience in ServiceNow AIOps, Event Management, and ITOM
- Hands-on experience in designing, implementing, and maintaining ServiceNow AIOps solutions
- Strong ServiceNow development experience with JavaScript, Glide APIs, Business Rules, Client Scripts, and Script Includes
- Experience with Flow Designer, Integration Hub, Update Sets, and Scoped Applications
- Hands-on experience with ServiceNow Event Management and alert correlation capabilities
- Experience integrating ServiceNow with monitoring and observability tools such as SolarWinds, Dynatrace, AppDynamics, or similar platforms
- Strong understanding of IT Operations Management (ITOM) processes and best practices
- Experience working with REST and SOAP APIs for integrations
- Ability to translate business requirements into scalable technical solutions
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent communication and stakeholder management skills
- Bachelor's degree in Computer Science, Engineering, or a related field
- ServiceNow certifications in ITOM, Event Management, or AIOps will be an added advantage
RESPONSIBILITIES:
- Design, develop, implement, and maintain ServiceNow AIOps and Event Management solutions following ServiceNow best practices
- Configure and optimize ServiceNow AIOps capabilities for business-critical applications and infrastructure
- Implement Event Management solutions, including alert ingestion, alert correlation, and noise reduction
- Develop and maintain integrations between ServiceNow and enterprise monitoring tools
- Build and enhance platform capabilities using JavaScript, Glide APIs, Flow Designer, and Integration Hub
- Collaborate with stakeholders to gather requirements and design effective ITOM solutions
- Configure and customize ServiceNow applications to meet business needs
- Perform integration testing and ensure high-quality solution delivery
- Troubleshoot and resolve application, integration, and platform-related issues
- Support platform upgrades, deployments, and continuous improvement initiatives
- Ensure adherence to ServiceNow development standards, governance, and security best practices
- Participate in design reviews, code reviews, and provide technical recommendations
Bachelor’s or master’s degree in computer science, Information Technology, or a related field
Create your free OnJob profile to apply — we'll take you to Nagarro's application after sign-up. · Posted 3 Sept 2026.
Staff Engineer, ServiceNow (AI Ops & Event Management) at Nagarro — questions answered
What does the Staff Engineer, ServiceNow (AI Ops & Event Management) role at Nagarro pay?
Nagarro does not publish a salary on this Staff Engineer, ServiceNow (AI Ops & Event Management) listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Is the Staff Engineer, ServiceNow (AI Ops & Event Management) role at Nagarro remote?
Yes — Nagarro advertises this Staff Engineer, ServiceNow (AI Ops & Event Management) role as remote, tied to Remote · Remote, Remote, , India, and it is listed as full time work. Remote terms come from the employer's own posting, so confirm the expected working hours, timezone and any on-site days with Nagarro before you apply.
Is the Staff Engineer, ServiceNow (AI Ops & Event Management) role at Nagarro still open?
The Staff Engineer, ServiceNow (AI Ops & Event Management) posting at Nagarro was open at OnJob's last check of the employer's careers page, having been published on 3 September 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Staff Engineer, ServiceNow (AI Ops & Event Management) role at Nagarro?
Apply to the Staff Engineer, ServiceNow (AI Ops & Event Management) at Nagarro role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Nagarro's own application page. Creating a profile is free and needs no card.
Explore more on OnJob
Hiring for a role like this?
Post a job on OnJob and reach AI-matched candidates.
