Telecallers - Punjabi & Hindi

Company Introduction:

Varaha is a global, leading, climate tech venture focused on carbon removal solutions such as - regenerative agriculture, afforestation, biochar, and enhanced rock weathering - that support smallholder land stewards at scale. In just the third year of operation, we are removing and avoiding more than 1 million tons of CO2 and distributing the majority of the revenues to more than 100,000 smallholder land stewards in South Asia and Sub-Saharan Africa. Backed by leading global investors, our founding and management team comes with a stellar track record of successfully scaling projects and products to millions of smallholder land stewards at leading Agriculture and tech businesses.

Position: Telecaller

Location: Remote

Roles and Responsibilities:

• Talk to farmers over call based on the provided SOP.
• Access and review project dashboards to validate photographs and videos submitted by field staff against defined project requirements.
• Verify the accuracy, completeness, and relevance of photographic evidence captured in the field.
• Identify and flag discrepancies, errors, or missing data in submitted records.
• Maintain a log of validation findings and ensure timely communication of issues to the respective field teams.
• Share daily updates on identified issues and required corrective actions via email.
• Coordinate with field teams to ensure prompt resolution and resubmission of corrected evidence.
• Support continuous improvement of data validation and reporting processes.

Required Qualifications & Skills:

• Qualification: Anything above 12th is acceptable, but a graduate degree is preferred. Knowledge of agriculture practices, especially AWD is preferred.
• Must be able to communicate effectively with farmers and rural stakeholders.
• Prior experience is preferred.

Language Requirements:

• Must be a local candidate who can fluently speak and understand the local district/state language.
• Proficiency in Hindi/Punjabi is preferable.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Varaha is an Equal Opportunity Employer. This company does not discriminate in employment and personnel practices based on race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.