Customer Service Representatives - Tysons, VA
Sutherland
Customer Service Representatives - Tysons, VA at Sutherland is a full time role based in Tysons, VA, Tysons, VA, United States. It was published on 12 August 2026 and was open at last check.
| Role | Customer Service Representatives - Tysons, VA |
|---|---|
| Company | Sutherland |
| Location | Tysons, VA, Tysons, VA, United States |
| Employment type | Full Time |
| Published | 12 August 2026 |
| Status | Open at last check |
This job requires you to work at home 2 days and onsite 3days/week at:
7901 Tysons Corner Center (Suite E9l), McLean, VA 22102
We’re Sutherland and we’re seeking Customer Service/Emergency Services Representatives. Join us and support one of our public utility clients while working with leading technologies and systems as well as a dedicated team of leaders and peers to support you.
Because our client is a public utility, we support them and their customers 24/7. Employees must have full availability to work various shifts and able to work at least one weekend day.
What we offer:
- Hourly rate of $20.50
- Medical, dental and vision benefits
- Paid training & PTO
- Advancement opportunities – 80% of our frontline leaders have been promoted from within
- Additional pay incentives as well as monthly rewards & recognition programs
- Employee Discounts
- EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
- Excellent verbal and written communication skills
- Full time availability
- Driven by solving problems and meeting goals
- Familiar with Microsoft Office
- Experienced in customer service with strong multi-tasking skills
- High school diploma or equivalent
We will supply equipment, but to work from home, you must have:
- Excellent Internet connectivity: Internet access speeds of at least 5 Mbps upload and 30 Mbps download – the faster the better!
- In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet Service Providers are not compatible with our systems)
- A quiet and distraction-free, secure place to work.
#INDSP
EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 12 Aug 2026.
Customer Service Representatives - Tysons, VA at Sutherland — questions answered
What does the Customer Service Representatives - Tysons, VA role at Sutherland pay?
Sutherland does not publish a salary on this Customer Service Representatives - Tysons, VA listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Customer Service Representatives - Tysons, VA role at Sutherland based?
Sutherland lists this Customer Service Representatives - Tysons, VA role in Tysons, VA, Tysons, VA, United States, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Sutherland before you apply.
Is the Customer Service Representatives - Tysons, VA role at Sutherland still open?
The Customer Service Representatives - Tysons, VA posting at Sutherland was open at OnJob's last check of the employer's careers page, having been published on 12 August 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Customer Service Representatives - Tysons, VA role at Sutherland?
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