Live Technical Support Representative — Full-Time — $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based)
Porkbun
Live Technical Support Representative — Full-Time — $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based) at Porkbun is a full time role based in Remote · 🇺🇸 United States of America (remote). The listing states pay of $40k+. Listed skills: Technical Support, Web Support, Customer Support, Phone Support and Customer Service. It was published on 4 September 2026 and was open at last check.
| Role | Live Technical Support Representative — Full-Time — $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based) |
|---|---|
| Company | Porkbun |
| Location | Remote · 🇺🇸 United States of America (remote) |
| Employment type | Full Time |
| Pay (as listed) | $40k+ |
| Skills listed | Technical Support, Web Support, Customer Support, Phone Support and Customer Service |
| Published | 4 September 2026 |
| Status | Open at last check |
Headquarters: Oregon USA
URL: https://porkbun.com
Live Technical Support Representative — Full-Time — $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based)
It's time to hire another amazing individual again. You could be the pick of the litter! Are you a resourceful problem solver who loves delivering top-notch customer service? Can you provide amazing and personalized phone support? If you’re good at diagnosing technical issues, enjoy helping customers, and can deliver a mind-blowing experience via phone, chat, and email support, then please apply!
Porkbun is a fully remote domain name registrar. We’re looking to add multiple U.S.-based, full-time Technical Support Representatives. Applicants must be based in the USA and eligible for employment.
From .com to .pizza to .plumbing, Porkbun sells more than 500 domain extensions directly to consumers. Our no-nonsense interface and super-affordable prices mean we’re adding new customers at a fantastic rate. We have become the go-to registrar for tech-savvy individuals such as developers. At the same time, bargain-hunters are thrilled to learn that we offer incredible support despite our industry-low prices.
We think Porkbun.com is the best registrar in the world, and if you check out our TrustPilot reviews, you’ll see that’s not just our own bias talking. But even the easiest-to-use interface can’t solve every customer problem.
Typical issues:
- “How do I connect my domain to Shopify?”
- “How do I transfer my domain to Porkbun?”
- “My website isn’t working.”
- “How do I purchase WordPress hosting?”
- “Why didn’t my payment go through?”
- “How do I connect my hosted email to Outlook?”
- “Why is your company named Porkbun?”
Experience – professional or personal – with domains, hosting, DNS is required, or, absent that, very strong experience in live technical support. We are looking for someone with proven technical and diagnostic ability who loves learning new things. Live support experience that spans multiple modes of support, such as email, chat, and phone, is valued.
Important skills:
- You can provide amazing live support via phone and chat, even in the face of customer stress, tantrums, and disasters of their own making (and sometimes ours )
- You can write emails with a professional tone
- You love the feeling of making a customer happy
- You’re an excellent problem solver
- You have at least two years of tech support experience, either at an internal help desk or customer-facing position
- Experience with domains, DNS, or hosting
- You have a steady Internet connection and a quiet room to work out of
- You work efficiently in a remote work environment
- You are perfectly fine with horrible hilarious puns
Compensation: Starting pay: $40,000 / year + benefits. Applicants with multiple years of professional experience in a domain registrar or hosting company may be eligible for a higher starting salary.
This position offers full medical, dental, and vision benefits (single), starting after 90 days; optional Spouse or Family medical receives a 50% employer contribution. A simple IRA plan with a matching 3% company contribution is available after the first year.
How to apply: If the above describes you, please follow the instructions below EXACTLY and respond accurately -- failure to do so means we will filter out your application.
- Attach your resume and cover letter to an email as two separate .pdf documents
- Address your email with the subject line “Technical Support Representative”
- Begin your email body by copying, pasting, and responding to the below qualifying questions. If you are responding NO, we are sorry, but you are not eligible for the role:
- Are you based in the USA and eligible for employment (Yes/No)?
- Do you have two or more years of live technical support experience, or experience with domains, DNS, hosting (Yes/No)?
- Are you available and interested in working both Saturday and Sunday(Yes/No)?
- Feel free to add other relevant, brief content to your email but it must begin with those questions and your accurate responses
- Send that email with attachments to careers+support@porkbun.com
We are leaning into our growth and hiring for shifts that will bolster our live support coverage for US time zones. Answering phones and chats will be the primary priority of this role.
We are hiring for the following s tandard shifts (all times Pacific):
We are hiring for the following shift. Available Shifts:
- Saturday - Wednesday 9 AM - 5 PM Pacific Time, and
- Thursday - Monday, 9 AM - 5 PM Pacific Time
We believe that to do your job well, you need to take paid breaks – all 8-hour shifts include a total of one hour of paid breaks.
Our hiring process: We run a three-round interview process. Your interview process is run by the role’s direct manager, and culminates in an interview with our CEO. Before round 1 you'll need two professional references, including at least one direct manager. We don't contact them until after round 3, but having them ready is required to move forward. After round 3, as we check your references we invite you to check ours: you can choose to interview any other current Porkbun employee.
Create your free OnJob profile to apply — we'll take you to Porkbun's application after sign-up. · Posted 4 Sept 2026.
Live Technical Support Representative — Full-Time — $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based) at Porkbun — questions answered
What does the Live Technical Support Representative — Full-Time — $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based) role at Porkbun pay?
The Live Technical Support Representative — Full-Time — $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based) at Porkbun listing states pay of $40k+ for the Remote · 🇺🇸 United States of America (remote) position. That figure is taken directly from the employer's own posting as published, not estimated or averaged from other roles.
Is the Live Technical Support Representative — Full-Time — $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based) role at Porkbun remote?
Yes — Porkbun advertises this Live Technical Support Representative — Full-Time — $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based) role as remote, tied to Remote · 🇺🇸 United States of America, and it is listed as full time work. Remote terms come from the employer's own posting, so confirm the expected working hours, timezone and any on-site days with Porkbun before you apply.
What skills does the Live Technical Support Representative — Full-Time — $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based) role at Porkbun require?
The Live Technical Support Representative — Full-Time — $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based) at Porkbun listing names Technical Support, Web Support, Customer Support, Phone Support and Customer Service. Those are the skills the employer put on the posting itself, so they are the ones worth matching in your profile and covering first in an interview.
Is the Live Technical Support Representative — Full-Time — $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based) role at Porkbun still open?
The Live Technical Support Representative — Full-Time — $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based) posting at Porkbun was open at OnJob's last check of the employer's careers page, having been published on 4 September 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Live Technical Support Representative — Full-Time — $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based) role at Porkbun?
Apply to the Live Technical Support Representative — Full-Time — $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based) at Porkbun role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Porkbun's own application page. Creating a profile is free and needs no card.
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