Customer Service Representative

Summary

Cedar Crest Home Care, LLC is seeking a dependable and customer-focused Customer Service Representative to support clients and families with inquiries, scheduling, and general assistance. The ideal candidate has strong communication skills, a positive attitude, and excellent attention to detail. This is a remote opportunity with paid training and opportunities for professional growth.

Responsibilities

• Respond to client and customer inquiries by phone, email, or chat.

• Provide accurate information and professional assistance.

• Assist with scheduling, requests, and account updates.

• Document customer interactions and maintain accurate records.

• Resolve routine concerns and escalate complex issues when needed.

• Protect confidential client and company information.

Qualifications

• High school diploma or equivalent.

• Strong verbal and written communication skills.

• Basic computer and Microsoft Office skills.

• Excellent organization and attention to detail.

• Ability to work independently in a remote environment.

• Reliable internet connection.

• Previous customer service experience is preferred but not required.

Benefits

• $24.95 per hour

• Full-time remote work

• Paid training

• Flexible work environment

• Paid time off and holidays

• Professional development opportunities

• Career growth opportunities

Come Work With Us!

Join Cedar Crest Home Care, LLC and become part of a team committed to providing dependable support and positive experiences for the clients and families we serve.