Customer Support Executive
Nowintern
Gurgaon, Haryana-HR
Experience
0-4 Yrs
Salary
20,000-35,000 per month
Job type
Full Time
Work mode
On-site
Skills
- communication skills
- customer service
- problem solving
- customer support
- bpo
- domestic process
- voice process
- customer handling
Job description
Customer Support Executive – Roles & Responsibilities
Handle customer queries via voice, chat, or email.
Resolve customer issues in a timely and professional manner.
Provide accurate information about products and services.
Maintain high customer satisfaction and service quality.
Update customer details and interaction records in the system.
Escalate complex issues to the concerned team when required.
Follow company policies, processes, and quality standards.
Achieve productivity and performance targets.
Maintain clear and professional communication with customers.
Ensure a positive customer experience during every interaction.
About the company
Nowintern