Customer Service Consultant - Biggest Telecom Account
Sutherland
Customer Service Consultant - Biggest Telecom Account at Sutherland is a full time role based in Alexandria, Alexandria Governorate, Alexandria, Alexandria Governorate, Egypt. It was published on 4 August 2026 and was open at last check.
| Role | Customer Service Consultant - Biggest Telecom Account |
|---|---|
| Company | Sutherland |
| Location | Alexandria, Alexandria Governorate, Alexandria, Alexandria Governorate, Egypt |
| Employment type | Full Time |
| Published | 4 August 2026 |
| Status | Open at last check |
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key factors of success. For us, they're our core expertise.
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.
Sutherland
Digital Outcomes.
- Act as a front-line interface with US customers
- Role involves responding to customers over the phone and resolving their inquiries.
- Work remote from anywhere inside Egypt after 6 Months
- Maintaining the customer experience and providing the best image to the company.
- Provide excellent customer service to inbound callers.
- Solve customer concerns.
- Sell client products & offers.
Offered Package:
- Attractive Packages + Sales bonus scheme + Overnight Shift Allowance.
- Social Insurance and Private Medical Insurance Coverage.
- Fun team activities
Working conditions:
- 2 Days off per week
- Rotational shifts.
- 9 working hours including 1-hour Break.
- Transportation for Night and Overnight Shift
- Fluent in English C1 is a Must
- Graduates, Dropouts are welcome to apply.
- Alexandria resident is a must.
- Egyptian Nationality is a must.
- Having ex. in Call Centre (English Account) is preferred.
- Soft and communication skills.
- Males & Females
Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 4 Aug 2026.
Customer Service Consultant - Biggest Telecom Account at Sutherland — questions answered
What does the Customer Service Consultant - Biggest Telecom Account role at Sutherland pay?
Sutherland does not publish a salary on this Customer Service Consultant - Biggest Telecom Account listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Customer Service Consultant - Biggest Telecom Account role at Sutherland based?
Sutherland lists this Customer Service Consultant - Biggest Telecom Account role in Alexandria, Alexandria Governorate, Alexandria, Alexandria Governorate, Egypt, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Sutherland before you apply.
Is the Customer Service Consultant - Biggest Telecom Account role at Sutherland still open?
The Customer Service Consultant - Biggest Telecom Account posting at Sutherland was open at OnJob's last check of the employer's careers page, having been published on 4 August 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Customer Service Consultant - Biggest Telecom Account role at Sutherland?
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