Barranquilla | Customer Service Specialist I WI
Sutherland
Barranquilla | Customer Service Specialist I WI at Sutherland is a full time role based in Barranquilla, Atlantico, Barranquilla, Atlantico, Colombia. It was published on 1 September 2026 and was open at last check.
| Role | Barranquilla | Customer Service Specialist I WI |
|---|---|
| Company | Sutherland |
| Location | Barranquilla, Atlantico, Barranquilla, Atlantico, Colombia |
| Employment type | Full Time |
| Published | 1 September 2026 |
| Status | Open at last check |
How to Apply. Meet Aura, our AI Recruiter!
Applying is quick and 100% digital:
1️⃣ Start with Aura: Click "Chat to Apply" and answer a few quick questions.
🚫Do not click on the "I'm interested" button as this will restart your process.
2️⃣ Language Assessment: You'll get a link via email. Most candidates finish in under 20 minutes.
3️⃣ Interview with Aura AI: A short video interview (approx. 15 minutes) via email invitation. A recruiter will then review your process and contact you.
✨ Three simple steps and you're on your way to joining Sutherland!
A Little About Us
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics: these are our core expertise. We work with iconic brands worldwide, bringing market-leading technology and business process excellence.
With over 200 unique inventions under several patents in AI and other critical technologies, we drive digital transformation and pioneer new solutions, all through a seamless "as a service" model.
We bring together human expertise and artificial intelligence to unlock new possibilities and transformative outcomes.
We're looking for a Customer Service Representative with strong English skills to deliver friendly, efficient, and accurate support to our customers.
Main Responsibilities
- Support customers via phone, chat, or email, meeting performance goals
- Own customer issues through to resolution, escalating when needed
- Document interactions accurately and keep customer information updated
- Handle sensitive information with confidentiality and care
Required:
🌍 B2+ English communication skills (minimum)
🎓 High school diploma or equivalent
💻 Ability to multitask and navigate multiple systems efficiently
🧠 Customer-focused mindset with strong problem-solving abilities
🔍 Attention to detail and accuracy in data handling
⌨️ Basic computer skills (CRM tools, email, spreadsheets)
All your information will be kept confidential according to EEO guidelines.
Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 1 Sept 2026.
Barranquilla | Customer Service Specialist I WI at Sutherland — questions answered
What does the Barranquilla | Customer Service Specialist I WI role at Sutherland pay?
Sutherland does not publish a salary on this Barranquilla | Customer Service Specialist I WI listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Barranquilla | Customer Service Specialist I WI role at Sutherland based?
Sutherland lists this Barranquilla | Customer Service Specialist I WI role in Barranquilla, Atlantico, Barranquilla, Atlantico, Colombia, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Sutherland before you apply.
Is the Barranquilla | Customer Service Specialist I WI role at Sutherland still open?
The Barranquilla | Customer Service Specialist I WI posting at Sutherland was open at OnJob's last check of the employer's careers page, having been published on 1 September 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Barranquilla | Customer Service Specialist I WI role at Sutherland?
Apply to the Barranquilla | Customer Service Specialist I WI at Sutherland role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Sutherland's own application page. Creating a profile is free and needs no card.
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