Bogotá | Bilingual Customer Service Specialist I CT
Sutherland
Bogotá | Bilingual Customer Service Specialist I CT at Sutherland is a full time role based in Bogotá, Bogota, Bogotá, Bogota, Colombia. It was published on 24 August 2026 and was open at last check.
| Role | Bogotá | Bilingual Customer Service Specialist I CT |
|---|---|
| Company | Sutherland |
| Location | Bogotá, Bogota, Bogotá, Bogota, Colombia |
| Employment type | Full Time |
| Published | 24 August 2026 |
| Status | Open at last check |
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics: these are our core expertise. We work with iconic brands worldwide, bringing market-leading technology and business process excellence.
With over 200 unique inventions under several patents in AI and other critical technologies, we drive digital transformation and pioneer new solutions, all through a seamless "as a service" model.
We bring together human expertise and artificial intelligence to unlock new possibilities and transformative outcomes.
We're looking for a Customer Service Representative with strong English skills to deliver friendly, efficient, and accurate support to our customers.
Main Responsibilities
- Support customers via phone, chat, or email, meeting performance goals
- Own customer issues through to resolution, escalating when needed
- Document interactions accurately and keep customer information updated
- Handle sensitive information with confidentiality and care
Required:
🌍 B2+ English communication skills (minimum)
🎓 High school diploma or equivalent
💻 Ability to multitask and navigate multiple systems efficiently
🧠 Customer-focused mindset with strong problem-solving abilities
🔍 Attention to detail and accuracy in data handling
⌨️ Basic computer skills (CRM tools, email, spreadsheets)
All your information will be kept confidential according to EEO guidelines.
Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 24 Aug 2026.
Bogotá | Bilingual Customer Service Specialist I CT at Sutherland — questions answered
What does the Bogotá | Bilingual Customer Service Specialist I CT role at Sutherland pay?
Sutherland does not publish a salary on this Bogotá | Bilingual Customer Service Specialist I CT listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Bogotá | Bilingual Customer Service Specialist I CT role at Sutherland based?
Sutherland lists this Bogotá | Bilingual Customer Service Specialist I CT role in Bogotá, Bogota, Bogotá, Bogota, Colombia, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Sutherland before you apply.
Is the Bogotá | Bilingual Customer Service Specialist I CT role at Sutherland still open?
The Bogotá | Bilingual Customer Service Specialist I CT posting at Sutherland was open at OnJob's last check of the employer's careers page, having been published on 24 August 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Bogotá | Bilingual Customer Service Specialist I CT role at Sutherland?
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