Implementation Project Manager- IPM 1
Sutherland
Implementation Project Manager- IPM 1 at Sutherland is a full time role based in Bogotá, Bogota, Bogotá, Bogota, Colombia. It was published on 4 September 2026 and was open at last check.
| Role | Implementation Project Manager- IPM 1 |
|---|---|
| Company | Sutherland |
| Location | Bogotá, Bogota, Bogotá, Bogota, Colombia |
| Employment type | Full Time |
| Published | 4 September 2026 |
| Status | Open at last check |
About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
We are looking for experienced professionals to support a leading logistics technology platform serving large U.S. companies 🇺🇸. This role focuses on providing operational and client support within a high-volume production environment
- Manage outbound calls and emails with U.S.-based corporate clients
- Handle escalations and ensure timely issue resolution
- Provide outstanding customer experience (Great CX service skills required)
- Support logistics tracking and operational workflows
- Work closely with internal teams to maintain service quality standards
- Drives the end-to-end execution of the PP/Project workflow from kickoff through closeout.
- Maintains status control and keeps documentation accurate and up to date throughout the project.
- Serves as the primary point of contact for client communication.
- Ensures data readiness ahead of each project milestone.
- Owns scheduling progression and delivers a clean, complete closeout.
- Minimum 1 year of experience in operations, planning, scheduling, logistics support, or similar roles
- Experience handling client escalations
- Strong customer management skills
- Excellent written and verbal communication skills (B2+ English required)
- Proficiency in Microsoft Word and Excel
- Salesforce and/or NetSuite experience is a plus
- Competitive compensation packages inclusive of base pay, incentives, over-time and shift differentials for certain shifts.
- Annual merit increase based on performance.
- Paid Training whether onsite or in work at home.
- Discounts for several corporate and retail partners for services and products once Sutherland ID is presented.
- Excellent training and supervisory support - to help you feel comfortable servicing our customers.
- Competitive Salary with attractive and attainable PBI structure.
- Paid vacation and sick leave annually.
- Exceptional Health and Life Insurance Plan
- Paid referral program
- Career development & growth opportunities for advancement.
- Excellent Reward and recognition programs.
Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 4 Sept 2026.
Implementation Project Manager- IPM 1 at Sutherland — questions answered
What does the Implementation Project Manager- IPM 1 role at Sutherland pay?
Sutherland does not publish a salary on this Implementation Project Manager- IPM 1 listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Implementation Project Manager- IPM 1 role at Sutherland based?
Sutherland lists this Implementation Project Manager- IPM 1 role in Bogotá, Bogota, Bogotá, Bogota, Colombia, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Sutherland before you apply.
Is the Implementation Project Manager- IPM 1 role at Sutherland still open?
The Implementation Project Manager- IPM 1 posting at Sutherland was open at OnJob's last check of the employer's careers page, having been published on 4 September 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Implementation Project Manager- IPM 1 role at Sutherland?
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