Team Leader with Greek and Italian
Concentrix
Team Leader with Greek and Italian at Concentrix is a full time role based in GRC Athens - Minwos 10-16, Greece. It was published on 8 September 2026 and was open at last check.
| Role | Team Leader with Greek and Italian |
|---|---|
| Company | Concentrix |
| Location | GRC Athens - Minwos 10-16, Greece |
| Employment type | Full Time |
| Published | 8 September 2026 |
| Status | Open at last check |
Job Title:
Job Description
Essential Functions/Core Responsibilities
- Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements
- Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly
- Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment
- Perform quality evaluation for his team members to ensure quality of the delivery
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations
- Communicate expectations to employees and provide timely updates
- Provide subject matter expertise in handling escalated customer calls as needed
- Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities
- Stay current on internal work processes, policies and procedures. Attend required manager development training
- Promote the Concentrix values through both behavior and attitude, including being an advocate for team members
Candidate Profile
- Highly motivated individual with skills to develop and coach team members to achieve performance expectations
- Work well under pressure and follow through on items to completion
- Strong communication skills, both written and verbal
- Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
- Ability to mentor, coach and provide direction to a team of employees
- Willingness to work a flexible schedule
[INTERNAL ONLY]
Requirements:
- 6 months in company with proven previous experience in targeted role OR 9 month in company
- Previous experience as a Team Leader for at least 1year
- KPI Performance above Teams Average in the last 6 months
- No absenteeism in the last 6 months
- No disciplinary actions/written warnings for the last 6 months
Location:
Language Requirements:
Time Type:
Create your free OnJob profile to apply — we'll take you to Concentrix's application after sign-up. · Posted 8 Sept 2026.
Team Leader with Greek and Italian at Concentrix — questions answered
What does the Team Leader with Greek and Italian role at Concentrix pay?
Concentrix does not publish a salary on this Team Leader with Greek and Italian listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Team Leader with Greek and Italian role at Concentrix based?
Concentrix lists this Team Leader with Greek and Italian role in GRC Athens - Minwos 10-16, Greece, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Concentrix before you apply.
Is the Team Leader with Greek and Italian role at Concentrix still open?
The Team Leader with Greek and Italian posting at Concentrix was open at OnJob's last check of the employer's careers page, having been published on 8 September 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Team Leader with Greek and Italian role at Concentrix?
Apply to the Team Leader with Greek and Italian at Concentrix role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Concentrix's own application page. Creating a profile is free and needs no card.
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