Technical Account Manager
Stripe
Technical Account Manager at Stripe is a full time role based in Mexico City, Mexico City, Mexico. It was published on 23 June 2026 and was open at last check.
| Role | Technical Account Manager |
|---|---|
| Company | Stripe |
| Location | Mexico City, Mexico City, Mexico |
| Employment type | Full Time |
| Published | 23 June 2026 |
| Status | Open at last check |
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.
What you’ll do
Strategically support Stripe’s largest and most complex users.
Responsibilities
- Provide a gold standard experience to your assigned accounts’ key stakeholders
- Work with the wider Operations team to provide current state, resources and knowledge to enable gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
- Foster long term user relationships that grow loyalty to Stripe and Stripe products
- Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
- Work closely with Account Management and other user facing teams as part of a larger effort to support users on Stripe
- Lead user facing meetings both in person and through video chat
- Collaborate on the continued design of this support offering
- Create user-facing content for long term solutions
Who you are
We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years experience in enterprise level client-facing work
- Strong product sense and energized by the challenge of solving difficult user related problems
- Strong written and verbal communication skills
- Ability to lead complex integration conversations in a highly consultative and proactive manner
- Familiarity with APIs and ability to explain API concepts to Stripe’s largest and most technical customers
- Familiarity with SQL and comfort building basic queries and modifying more complex ones
- Strong technical troubleshooting skills and experience interfacing with technical teams
- Adept client relationship management skills
- Ability to engage in business-level and technical conversations at multiple levels of the organization
Preferred qualifications
- Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
- Experience practicing in small to medium scale project management
- Strong organizational skills and self-starting mindset
- Experience with tools like Postman, xCode, Python, Webhooks, and ETL
- Experience in the payments industry
Create your free OnJob profile to apply — we'll take you to Stripe's application after sign-up. · Posted 23 Jun 2026.
Technical Account Manager at Stripe — questions answered
What does the Technical Account Manager role at Stripe pay?
Stripe does not publish a salary on this Technical Account Manager listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Technical Account Manager role at Stripe based?
Stripe lists this Technical Account Manager role in Mexico City, Mexico City, Mexico, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Stripe before you apply.
Is the Technical Account Manager role at Stripe still open?
The Technical Account Manager posting at Stripe was open at OnJob's last check of the employer's careers page, having been published on 23 June 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Technical Account Manager role at Stripe?
Apply to the Technical Account Manager at Stripe role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Stripe's own application page. Creating a profile is free and needs no card.
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