IGS: Central Expense Unit: Business Associate - Assistant Vice President

Central Expense Unit is part of the India Global Services Unit which provide support to the Banking team in Expense reporting. The profile primarily includes maintaining high quality client-ready output in timely manner.

The Business Analytics Manager is an intermediate level position responsible for the overall administrative activities of a business. The role will assist in activities such as running processes, reporting and analytics for overall expenses for Banking, coordinating with various teams working on other expense processes like Charitable, T&E, P2P. May work on ad hoc projects as requested.

Teams Core Responsibilities include:

• Provide comprehensive data, presentations, and independent analysis to senior management and business heads to support strategic decision
• Manage monthly charge back processes for accurate and timely expense allocation
• Manage E2E Charitable and Sponsorship process including onboarding, seeking necessary business approvals and payment processing for contributions made / events attended by Citi
• Creating Purchase Orders (PO's) and processing invoices via payment system for various commodities. Transparent and timely communication regarding payment statuses is essential for fostering trust and maintaining positive relationships with our clients and vendors
• Detailed overview of several key corporate expense management processes designed to ensure efficient financial oversight, timely expense clearance, and optimized expense recovery within the institution. Understanding these processes and the role of timely action is crucial for maintaining compliance and operational effectiveness
• Manage and execute robust approval workflows and systematic reconciliation processes to ensure financial accuracy, compliance, and risk mitigation
• Maintain a thorough understanding of the business and franchise operations supported, enabling informed decision making
• Address ad-hoc requests effectively, managing workload to meet tight deadlines while maintaining accuracy and thoroughness
• Identify opportunities for automation and process improvement to reduce reporting time and enhance accuracy, contributing to stronger internal partner relationships through reliable reporting
• Ensure Key Performance Indicators (KPIs) are reported accurately by conducting thorough reviews and adhering to strict deadlines
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Specific Responsibilities:

• Should demonstrate strong leadership, strategic planning, communication skills, oversee day-to-day operations and ensure operational efficiency and effectiveness
• Should possess mentoring, conflict resolution, strong decision-making skills and ability to make sound judgements
• Drive continuous improvement initiatives, leveraging technology ad best practices to optimize operations
• Identify training needs for the team and facilitate development programs to enhance their skills and knowledge and focus on performance management
• Troubleshoot operational issues, identify root causes, implement effective solutions
• Collaborate with other teams and stake holders to ensure smooth operations and achieve business objectives

Qualifications:

• 8-10 years of relevant experience
• Advanced MS Office expertise
• Experience with databases and information management
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

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