Lead - Offline Partnerships & Cross-Sell
Paytm
Lead - Offline Partnerships & Cross-Sell at Paytm is a full time role based in Noida, Uttar Pradesh. It was published on 9 July 2026 and was open at last check.
| Role | Lead - Offline Partnerships & Cross-Sell |
|---|---|
| Company | Paytm |
| Location | Noida, Uttar Pradesh |
| Employment type | Full Time |
| Published | 9 July 2026 |
| Status | Open at last check |
Base Location: Noida (Extensive Pan-India Travel Required)
Role Overview
We are looking for a high-ownership, execution-first General Manager to drive cross-sell initiatives by working closely with offline business teams and partners across locations. This role is critical in bridging central product and business teams with on-ground leaders, ensuring rapid execution, structured feedback loops, and strong MIS-driven decision making. The role demands significant travel, deep coordination with senior field leaders, and the ability to operate with an entrepreneurial mindset in ambiguous, fast-moving environments.
Key Responsibilities
- Act as the single-point owner for driving cross-sell initiatives through offline teams across regions
- Travel extensively across cities to work with regional and city heads, align on targets, incentives, and execution plans, and resolve on-ground bottlenecks in real time
- Ensure consistent execution of cross-sell programs across all locations
- Drive adoption of new products through offline channels and identify high-potential locations and teams for scaling
- Build and refine cross-sell playbooks in collaboration with central teams based on field learnings
- Act as the voice of the field by gathering structured feedback from frontline teams and leaders
- Translate qualitative on-ground feedback into clear, actionable inputs for product, operations, and leadership teams
- Build and own robust Excel-based MIS dashboards covering cross-sell performance, location-wise metrics, leader-wise performance, and funnel conversion
- Ensure data accuracy, reporting discipline, and timely business reviews
- Use MIS and insights to drive accountability and course correction
- Work closely with senior offline leaders, product, operations, and analytics teams
- Influence without authority and drive alignment across multiple stakeholders
Candidate Profile
Experience
- 8–14 years of overall experience (flexible for exceptional candidates)
- Strong exposure to field-led or offline businesses with multi-location operations
- Prior experience in startups, founder’s office roles, early-stage ventures, or P&L; ownership is strongly preferred
Mindset & Traits
- Entrepreneurial mindset with strong ownership orientation
- High hunger to grow and visible career ambition
- Comfortable with ambiguity, travel, and on-ground problem solving
- High energy, resilience, and strong bias for action
- Excellent relationship-building skills with senior leaders and field teams
Skills
- Strong Excel skills including MIS creation, dashboards, and analysis
- Structured thinking and clear communication
- Ability to convert unstructured field inputs into actionable business insights
- Comfortable presenting insights and recommendations to senior leadership
What Success Looks Like (12–18 Months)
- Cross-sell becomes a scaled, repeatable growth engine through offline teams
- Clear ownership, execution playbooks, and MIS established across locations
- Strong trust and working relationships built with regional and city leaders
- Field feedback consistently influencing product and business decisions
Why This Role
- High-impact, high-visibility role working closely with leadership
- Opportunity to shape and scale offline × digital cross-sell at a national level
- Ideal for candidates seeking real ownership rather than a desk-bound GM role
Create your free OnJob profile to apply — we'll take you to Paytm's application after sign-up. · Posted 9 Jul 2026.
Lead - Offline Partnerships & Cross-Sell at Paytm — questions answered
What does the Lead - Offline Partnerships & Cross-Sell role at Paytm pay?
Paytm does not publish a salary on this Lead - Offline Partnerships & Cross-Sell listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Lead - Offline Partnerships & Cross-Sell role at Paytm based?
Paytm lists this Lead - Offline Partnerships & Cross-Sell role in Noida, Uttar Pradesh, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Paytm before you apply.
Is the Lead - Offline Partnerships & Cross-Sell role at Paytm still open?
The Lead - Offline Partnerships & Cross-Sell posting at Paytm was open at OnJob's last check of the employer's careers page, having been published on 9 July 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
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