Customer Operations & Pre-Sales Enablement Manager
LeoLabs
Customer Operations & Pre-Sales Enablement Manager at LeoLabs is a full time role based in Remote · Worldwide (remote). It was published on 3 September 2026 and was open at last check.
| Role | Customer Operations & Pre-Sales Enablement Manager |
|---|---|
| Company | LeoLabs |
| Location | Remote · Worldwide (remote) |
| Employment type | Full Time |
| Published | 3 September 2026 |
| Status | Open at last check |
Why LeoLabs?
At LeoLabs, we’re building the living map of activity in space. Through our proprietary global radar network and AI-enabled analytics platform, we collect millions of measurements daily on more than 25,000 objects in low Earth orbit (LEO). Our radar-powered intelligence protects billions in assets, monitors adversarial behavior, and ensures safe operations for commercial and government missions.
We’re not just building technology, we are redefining global security, safety, and transparency in space. As orbital activity accelerates and threats grow more complex, LeoLabs is a trusted partner for Space Domain Awareness, Space Traffic Management, and Satellite Operations for top-tier space operators and allied defense organizations.
If you're looking to work on mission-critical challenges at the forefront of aerospace, national security, and AI, your impact starts here.
LeoLabs is seeking a mission-driven Customer Operations & Pre-Sales Enablement Manager to support both customer success and growth across the APAC region.
This role blends strategic pre-sales engagement with post-sale operational support. You will partner with Sales during pursuit efforts to shape mission-aligned solutions, then lead onboarding, training, and operational enablement to ensure customers achieve measurable outcomes.
You will act as a trusted advisor to government, defense, and commercial partners — translating mission requirements into operational workflows and ensuring long-term adoption of LeoLabs’ capabilities.
Key Responsibilities
Pre-Sales & Strategic Engagement
- Partner with Sales to support customer discovery, briefings, demonstrations, and RFP responses
- Translate mission needs into operational use cases and solution frameworks
- Represent LeoLabs in customer meetings, industry events, and regional forums
Customer Operations & Enablement
- Lead onboarding, structured training, and operational readiness programs
- Serve as the primary operational point of contact for EMEA customers
- Define success metrics and monitor adoption and usage
- Provide operational leadership during exercises or critical events
Cross-Functional Collaboration
- Work closely with Product and Engineering to represent customer requirements
- Develop playbooks and improve operational processes across the customer lifecycle
Required Qualifications
- 10+ years in military operations, defense, space operations, or complex technical environments
- Experience in customer-facing roles supporting government or enterprise stakeholders
- Strong operational planning and execution skills
- Ability to support both business development and post-sale execution
Preferred
- Experience in space, aerospace, or national defense organizations
- Familiarity with SaaS platforms or technical solution design
- Experience supporting proposals or technical pre-sales efforts
Perks and Benefits
- Global workforce: flexible remote/hybrid opportunities
- Work on complex, meaningful missions with real-world impact
- Unlimited paid time off for most roles
- Competitive salary and equity packages
- Comprehensive health, dental, and vision coverage
- Access to the forefront of commercial space operations and defense innovation
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or status as a protected veteran.
Originally posted on Himalayas
Create your free OnJob profile to apply — we'll take you to LeoLabs's application after sign-up. · Posted 3 Sept 2026.
Customer Operations & Pre-Sales Enablement Manager at LeoLabs — questions answered
What does the Customer Operations & Pre-Sales Enablement Manager role at LeoLabs pay?
LeoLabs does not publish a salary on this Customer Operations & Pre-Sales Enablement Manager listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Is the Customer Operations & Pre-Sales Enablement Manager role at LeoLabs remote?
Yes — LeoLabs advertises this Customer Operations & Pre-Sales Enablement Manager role as remote, tied to Remote · Worldwide, and it is listed as full time work. Remote terms come from the employer's own posting, so confirm the expected working hours, timezone and any on-site days with LeoLabs before you apply.
Is the Customer Operations & Pre-Sales Enablement Manager role at LeoLabs still open?
The Customer Operations & Pre-Sales Enablement Manager posting at LeoLabs was open at OnJob's last check of the employer's careers page, having been published on 3 September 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Customer Operations & Pre-Sales Enablement Manager role at LeoLabs?
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