Manager - Warehouse Finance

Department: Finance

Location: Bangalore (Role will be primarily based out of SNITCH Warehouse, Yelahanka with 1–2 days per week in the HQ)

Experience: 2–5 years

Role Summary

We're looking for a detail-driven professional to own the financial control layer between our warehouse operations and sales/distribution channels. This role sits at the intersection of ops and finance - covering order-to-invoice reconciliation, inventory quantity movement, returns and claims, and marketplace/channel financial communication - while also driving inventory governance, audit readiness, and the SOPs that make these processes scalable as the business grows.

Key Responsibilities

Order-to-Invoice & Quantity Reconciliation

• Own the PO → SO → invoice reconciliation cycle end-to-end.
• Track and reconcile quantity ("quant") movement of inventory across WMS, ERP, and channel systems to ensure physical stock aligns with financial records.
• Identify mismatches between purchase orders, sales orders, invoices, and stock movement; drive root-cause resolution.
• Coordinate with warehouse, sales ops, and accounts teams to close open/ageing items within defined TAT.

Returns, Shortage & Excess Management

• Manage the full returns lifecycle across sales channels: Return Orders (RO), Return-to-Vendor (RTV), and inward processing.
• Ensure accurate accounting of returns and inventory reconciliation post-inward.
• Investigate shortage and excess variances; drive timely book closure in line with monthly/periodic close timelines.
• File, track, and follow up on SPF (Stock/Seller Protection Fund) claims; reconcile settlements against filed claims and escalate shortfalls.

Marketplace & Channel Financial Communication

• Own marketplace/channel financial email communication and drive open issues to closure.
• Raise and track tickets for marketplace (MP) line-item discrepancies through to resolution.
• Establish a structured, recurring communication cadence with channel partners' finance/account teams to resolve open discrepancies.
• Maintain a discrepancy tracker with defined SLAs.

Credit/Debit Note Management

• Raise credit notes and debit notes for returns, shortages, damages, and pricing/rate discrepancies.
• Ensure GST-compliant documentation on all CN/DN transactions.

Inventory Governance & Documentation

• Own inventory-led business documentation, ensuring finance aspects (valuation, movement records, adjustments) are accurately captured.
• Drive inventory governance - controls, checks, and policy adherence across the warehouse-finance interface.
• Ensure documentation and processes remain audit-ready at all times.

Process, SOP & Audit Ownership

• Design and document SOPs for reconciliation, returns, claims, and inventory processes.
• Lead audits (internal/external, stock and financial) related to inventory and channel finance - coordinate with auditors, track findings, and drive closure.
• Identify process gaps and drive standardization/automation across warehouse-finance workflows.
• Train warehouse and accounts teams on SOP adherence.

Requirements

• Bachelor's degree in Commerce / Finance / Accounting (B.Com, M.Com, or MBA Finance preferred).
• 2–5 years of experience in warehouse finance, order-to-cash reconciliation, or AR/AP roles, preferably in a business operating across multiple sales/distribution channels.
• Working knowledge of ERP/WMS systems (preferably Unicommerce, Logic, or similar).
• Strong Excel skills.
• Strong understanding of GST provisions applicable to credit/debit notes.
• Understanding of inventory governance and control frameworks.
• Strong stakeholder communication skills, with the confidence to negotiate and follow up with external channel partners.
• Prior experience setting up SOPs/process documentation from scratch.
• Exposure to leading or supporting inventory/financial audits.
• Exposure to dispute resolution or claims management with channel partners.