Email Security Operations Analyst
Sutherland
Email Security Operations Analyst at Sutherland is a full time role based in Taguig, NCR, Taguig, NCR, Philippines. It was published on 1 June 2026 and was open at last check.
| Role | Email Security Operations Analyst |
|---|---|
| Company | Sutherland |
| Location | Taguig, NCR, Taguig, NCR, Philippines |
| Employment type | Full Time |
| Published | 1 June 2026 |
| Status | Open at last check |
About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Role Summary:
Support email operations, spam/abuse detection, and Trust & Safety workflows to ensure a secure, reliable, and high-quality email ecosystem.
Key Responsibilities:
- Monitor and investigate inbound/outbound email traffic for spam, phishing, spoofing, and abuse patterns
- Perform log analysis using Splunk to identify anomalies, suspicious behavior, and emerging threats
- Execute mitigation actions (blocking, quarantining, escalation) in line with defined SOPs
- Validate email authentication protocols (SPF, DKIM, DMARC) and flag discrepancies
- Support incident response by documenting findings, maintaining audit trails, and escalating critical risks
- Adhere to SLAs, quality benchmarks, and compliance standards in a 24x7 operational environment
- Collaborate with internal teams and external vendors for issue resolution and trend tracking
- 2+ years of experience in email operations, Trust & Safety, or SOC environments
- Working knowledge of SMTP, SPF, DKIM, DMARC, and email delivery infrastructure
- Experience in Splunk SIEM and Email security tools like O365 Defender, Proofpoint
- Hands-on experience with Splunk for log analysis
- Strong analytical, investigative, and problem-solving skills
- Must have PDP score of Exceeds Expectations or Outstanding Tenure of at least 18 months
- No Active DA Interested candidates
- Must be willing to work onsite in Taguig
All your information will be kept confidential according to EEO guidelines.
Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 1 Jun 2026.
Email Security Operations Analyst at Sutherland — questions answered
What does the Email Security Operations Analyst role at Sutherland pay?
Sutherland does not publish a salary on this Email Security Operations Analyst listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Email Security Operations Analyst role at Sutherland based?
Sutherland lists this Email Security Operations Analyst role in Taguig, NCR, Taguig, NCR, Philippines, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Sutherland before you apply.
Is the Email Security Operations Analyst role at Sutherland still open?
The Email Security Operations Analyst posting at Sutherland was open at OnJob's last check of the employer's careers page, having been published on 1 June 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Email Security Operations Analyst role at Sutherland?
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