Functional Consultant
HighRadius
Functional Consultant at HighRadius is a full time role based in Hyderabad, Telangana, India. It was published on 1 July 2026 and was open at last check.
| Role | Functional Consultant |
|---|---|
| Company | HighRadius |
| Location | Hyderabad, Telangana, India |
| Employment type | Full Time |
| Published | 1 July 2026 |
| Status | Open at last check |
Job Summary -
Functional Support Consultant will be responsible for providing support to our high-end, robust and scalable SaaS products. He/She plays a significant role as an extension of our internal teams, the ultimate HighRadian ambassador who delivers continuous support from the advent of the conflict to the time it gets resolved. S/he should be keen to learn about our complex software products and have a people-first mentality. If you are ready to leverage your grit, creativity and bit of wit and humor to experience an awesome company culture - then you should be a HighRadian!
Responsibilities -
- Responsible for providing product support to users of the Highradius applications.
- Own customer reported issues and drive them to resolution meeting the SLAs
- Provide a delightful customer experience by partnering with internal and external stake holders
- Supports and contributes to the growth of best practices for delivery of HighRadius Support services
- Understand HighRadius application troubleshooting practices to ensure successful resolution of the issues.
- Have the will to learn and understand our products and their features to support and educate clients
- Follow the Quality and Process compliance to do the right thing for customers and the organization
- Dynamically prioritize tickets and multi-task when needed
- To be a team player who can work in rotational shifts.
- To empathize with client situations and provide quick resolutions or workarounds.
- Have a collaborative approach to clearly communicate issues and resolutions with the internal teams and customers.
Requirements -
- 2 to 5 years of experience in Application Support preferably a SaaS application
- Familiarity with tools & practices of the trade such as case management, knowledge base, defect & escalation management.
- A technology-centric background
- Strong logical, analytical and problem solving skills
- Excellent communication skills
- Can work in a fast paced, ever changing, start-up environment
- Proficiency in running SQL queries is a plus
- Scripting knowledge is a plus
Create your free OnJob profile to apply — we'll take you to HighRadius's application after sign-up. · Posted 1 Jul 2026.
Functional Consultant at HighRadius — questions answered
What does the Functional Consultant role at HighRadius pay?
HighRadius does not publish a salary on this Functional Consultant listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Functional Consultant role at HighRadius based?
HighRadius lists this Functional Consultant role in Hyderabad, Telangana, India, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with HighRadius before you apply.
Is the Functional Consultant role at HighRadius still open?
The Functional Consultant posting at HighRadius was open at OnJob's last check of the employer's careers page, having been published on 1 July 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Functional Consultant role at HighRadius?
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