IT Associate
Softgic
IT Associate at Softgic is a full time role based in Remote · Worldwide (remote). It was published on 10 September 2026 and was open at last check.
| Role | IT Associate |
|---|---|
| Company | Softgic |
| Location | Remote · Worldwide (remote) |
| Employment type | Full Time |
| Published | 10 September 2026 |
| Status | Open at last check |
This is a remote position.
About the role:
The Employee Experience Technician is responsible for working closely with the Internal HR team, Managers, and Technical Teams to ensure an exciting Day One Employee experience for all people brought into the Vensure Family. The IT Employee Experience Associate will work with all New Hire tickets in the ticket platform to ensure completion of setup, communications to HR, Recruiting and managers on status of the ticket.
Responsibilities:
- Always strive for customer first attitude
- Maintain shared spreadsheet as needed for all teams involved
- Update tickets accordingly and transfer of data to the spreadsheets
- Work with all teams involved for process updates and changes to tickets and documents
- Act as liaison between all teams involved, keeping record of all meetings and documents
- Work with newly hired users to ensure an excellent day one experience
Requirements
Skills:
- 2-5 years’ experience working in a team environment with the ability to speak clearly and concisely with multiple levels of management and people
- Ability to write clearly and succinctly for multiple audiences using either formal or more casual tones.
- Create exceptional documentation in the form of SOP’s, end user and multi team documentation
- Strong Excel and tracking skills
- Strong technical aptitude–ability to quickly learn new concepts and tools.
- Strong skills using technological tools (ADManager, Endpoint Central, Azure, Microsoft Entra, Power BI).
- Excellent writing and proofreading skills.
- Excellent work ethic and strong intellectual curiosity.
- Ability to work quickly, efficiently, and multi-task.
- Desire and ability to innovate and improve upon current processes.
Create your free OnJob profile to apply — we'll take you to Softgic's application after sign-up. · Posted 10 Sept 2026.
IT Associate at Softgic — questions answered
What does the IT Associate role at Softgic pay?
Softgic does not publish a salary on this IT Associate listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Is the IT Associate role at Softgic remote?
Yes — Softgic advertises this IT Associate role as remote, tied to Remote · Worldwide, and it is listed as full time work. Remote terms come from the employer's own posting, so confirm the expected working hours, timezone and any on-site days with Softgic before you apply.
Is the IT Associate role at Softgic still open?
The IT Associate posting at Softgic was open at OnJob's last check of the employer's careers page, having been published on 10 September 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the IT Associate role at Softgic?
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