Music Streaming Platform Customer Expert with Italian and English (Remote within Bulgaria–No Calls)
Sutherland
Music Streaming Platform Customer Expert with Italian and English (Remote within Bulgaria–No Calls) at Sutherland is a full time role based in Remote · Sofia, Sofia City Province, Bulgaria, //23, Sofia, Sofia City Province, Bulgaria, //23, Bulgaria (remote). It was published on 14 August 2026 and was open at last check.
| Role | Music Streaming Platform Customer Expert with Italian and English (Remote within Bulgaria–No Calls) |
|---|---|
| Company | Sutherland |
| Location | Remote · Sofia, Sofia City Province, Bulgaria, //23, Sofia, Sofia City Province, Bulgaria, //23, Bulgaria (remote) |
| Employment type | Full Time |
| Published | 14 August 2026 |
| Status | Open at last check |
Sutherland Bulgaria is looking for motivated International Customer Service Professionals to join our dynamic, multicultural Team If you want to become part of an exciting, positive, and truly international environment where you can develop yourself professionally, get closer and work for industry global leaders in a variety of sectors, then this is the right place for you. You will have the chance to meet new colleagues from all over the world, gain broader experience and improve your interpersonal skills throughout the process.
It's a leading music streaming service provider, with over 422 million monthly active users as of 2022. It offers digital copyright restricted recorded music and podcasts, including more than 82 million songs. As a freemium service, basic features are free with advertisements and limited control, while additional features, such as offline listening and commercial-free listening, are offered via paid subscriptions. The platform is currently available in 180+ countries.
You support will be with E-mail support and through a messaging system (non-voice support) - no calls!
What We’re Looking For:
✅ Excellent level Italian and English skills (written and verbal)
✅ Fast and accurate typing skills
✅ Strong attention to detail
✅ Ability to explain solutions clearly and professionally
✅ Customer-focused attitude and problem-solving mindset
✅ Previous customer support experience is an advantage
✅ Valid EU work permit
Working Hours:
🏠 Work from home within Bulgaria
⏰ 8-hour shifts, 5 days per week
🔄 Fixed schedule — no shift rotation
📅 Schedule: Monday to Sunday, between 07:00 and 20:00
What We Offer:
💰 Fixed base salary
🎯 Performance-based bonuses
🏠 Work from home opportunity within Bulgaria
🎓 Fully paid training to help you succeed from day one
🍽️ Food vouchers
🏥 Additional health insurance
🏋️ Multisport card
💙 Employee Assistance Program for your wellbeing
🎁 Referral bonus program
📚 Access to internal learning platforms and continuous development opportunities
🚀 Career growth opportunities within a global organization
If you are a fast typist, detail-oriented, and passionate about helping other music lovers worldwide, we want to hear from you!
🎵 Join our team and become part of a global music experience!
Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 14 Aug 2026.
Music Streaming Platform Customer Expert with Italian and English (Remote within Bulgaria–No Calls) at Sutherland — questions answered
What does the Music Streaming Platform Customer Expert with Italian and English (Remote within Bulgaria–No Calls) role at Sutherland pay?
Sutherland does not publish a salary on this Music Streaming Platform Customer Expert with Italian and English (Remote within Bulgaria–No Calls) listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Is the Music Streaming Platform Customer Expert with Italian and English (Remote within Bulgaria–No Calls) role at Sutherland remote?
Yes — Sutherland advertises this Music Streaming Platform Customer Expert with Italian and English (Remote within Bulgaria–No Calls) role as remote, tied to Remote · Sofia, Sofia City Province, Bulgaria, //23, Sofia, Sofia City Province, Bulgaria, //23, Bulgaria, and it is listed as full time work. Remote terms come from the employer's own posting, so confirm the expected working hours, timezone and any on-site days with Sutherland before you apply.
Is the Music Streaming Platform Customer Expert with Italian and English (Remote within Bulgaria–No Calls) role at Sutherland still open?
The Music Streaming Platform Customer Expert with Italian and English (Remote within Bulgaria–No Calls) posting at Sutherland was open at OnJob's last check of the employer's careers page, having been published on 14 August 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Music Streaming Platform Customer Expert with Italian and English (Remote within Bulgaria–No Calls) role at Sutherland?
Apply to the Music Streaming Platform Customer Expert with Italian and English (Remote within Bulgaria–No Calls) at Sutherland role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Sutherland's own application page. Creating a profile is free and needs no card.
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